Orders and Shipping Terms

●  All orders are shipped via FedEx or DHL.

●  Please allow up to 3 - 5 business days and an additional 7 - 10 business days for delivery on domestic orders and up to 14 business days for international orders.

●  Please note items may ship from multiple locations. If you think you are missing a tracking number please email monica@upstatusmedia.com

●  To protect our customers, we are unable to change/intercept the shipping address of a package to alter its delivery, and we will only ship to the address provided at checkout. However, you can schedule a pick up at a Fedex holding location or reschedule a delivery date via the Fedex Delivery Manager service.

●  We are unable to combine shipping on multiple orders.

●  To protect our customers, we can require a signature upon delivery.

● . If needed you can schedule a pick up at a Fedex location or reschedule a delivery by contacting Fedex with your tracking information. 1(800)463-3339

●  If your package is lost, stolen, or damaged please contact Fedex to file a claim then email monica@upstatusmedia.com .

    — Please be aware that just because you file a claim, it does not guarantee that you will reimbursed.

    — We cannot accept orders addressed to APO/FPO/DPO addresses.                                  

 

B. PRODUCT AVAILABILITY

• Prices displayed on the website are excluding taxes. Depending on the state you live in, the taxes may be automatically added to your total.
• We reserve the right, without prior notice and in its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include, but are not limited to:
• invalid, incomplete, improper, or missing payment or shipping information;
•  limitations on quantities available for purchase;

• •  inaccuracies or errors in product or pricing information;

  •  use of any robot, spider or other automatic device, software, process or application to

    place, or take preparatory steps to place, one or more orders;

  • Violation of these Terms and Conditions; or actual or suspected fraud or abuse

 

C. Refund Policy